Refund policy
Return & Refund Policy
At Kharid lo ji, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help.
Returns
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You may request a return within 1 days of receiving your order.
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Items must be unused, in their original condition, and returned with all original packaging.
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Products that are damaged due to misuse or normal wear and tear are not eligible for return.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 6 hours of delivery with clear photos or a video of the product and packaging. We will review your request and provide a suitable solution as quickly as possible.
Refunds
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Once your returned item is received and inspected, we will notify you of the status of your refund.
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If approved, your refund will be processed using the original payment method where applicable.
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Shipping charges are non-refundable unless the return is due to our error.
Exchanges
We only replace items if they are defective, damaged, or incorrect.
Contact Us
If you have any questions regarding returns or refunds, please contact our customer support team. We are always happy to assist you.